Privacy Policy

Last updated: June 30, 2026

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Privacy Policy

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This Privacy Policy describes how SnobbyCeramics ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our online store, make a purchase, contact us, or otherwise use our services (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as a customer, website visitor, or other individual whose information we collect.

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our Services.

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Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we will update the "Last updated" date at the top of this page.

How We Collect and Use Your Personal Information

To provide our Services, we collect personal information from a variety of sources depending on how you interact with our store.

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We use your information to:

• Process and fulfill your orders.

• Communicate with you about your purchases.

• Respond to customer service inquiries.

• Improve our website and customer experience.

• Prevent fraud and maintain the security of our Services.

• Comply with legal obligations.

 

What Personal Information We Collect?

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Information You Provide Directly

When you interact with our store, we may collect:

• Your name

• Shipping and billing address

• Email address

• Phone number

• Payment confirmation information

• Order history

• Account information (if you create an account)

• Customer support messages

• Product reviews or feedback you choose to submit

 

Providing certain information may be necessary to complete purchases or use certain features of our Services.

Information Collected Automatically

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We may automatically collect certain information about your use of our website through cookies and similar technologies, including:

• IP address

• Browser type

• Device information

• Pages viewed

• Time spent on our website

• Shopping cart activity

• Referring website information

 

Information We Receive from Third Parties

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We may receive information from trusted third-party service providers that help operate our business, including:

• WIX (where our website is hosted)

• Payment processors that securely process your payments

• Shipping providers

• Analytics providers

 

These third parties process information according to their own privacy policies.

 

How We Use Your Information

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We use your personal information to:

Process Orders

• Process payments

• Ship your ceramic products

• Send order confirmations and shipping updates

• Handle returns or exchanges

 

Customer Support

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We use your information to answer questions, resolve issues, and provide assistance.

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Marketing

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With your permission where required by law, we may send promotional emails about new products, sales, or updates. You can unsubscribe at any time using the link provided in our emails.

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Security

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We use information to detect fraud, investigate suspicious activity, and protect our business and customers.

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Cookies

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Like many websites, we use cookies and similar technologies to:

• Keep our website functioning properly.

• Remember your preferences.

• Improve your shopping experience.

• Analyze website traffic and website performance.

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Most web browsers allow you to manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain features and functionality of our website.

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If our website is hosted on Wix, Wix and certain third-party service providers may use cookies and similar technologies to operate the website, process transactions, improve performance, and provide analytics. For more information, please refer to Wix's privacy and cookie policies.

 

We do not sell your personal information.

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User-Generated Content

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If you leave product reviews or submit other public content through our website, that content may be visible to other visitors. Please avoid posting personal or sensitive information in public areas.

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Third-Party Links

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Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

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Children's Privacy

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Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

Security and Data Retention

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We take reasonable measures to protect your personal information. However, no method of transmitting or storing information over the internet is completely secure.

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We retain personal information only as long as necessary to:

• Fulfill orders

• Provide customer support

• Meet legal obligations

• Resolve disputes

• Enforce our policies

 

Your Rights

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Depending on where you live, you may have rights regarding your personal information, including the right to:

• Access your personal information

• Correct inaccurate information

• Request deletion of your information

• Receive a copy of your personal information

• Withdraw consent where applicable

• Opt out of marketing communications

 

To exercise these rights, please contact us using the email below.

International Users

 

If you access our Services from outside the country where our business operates, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

 

Contact Us

 

If you have any questions about this Privacy Policy or our privacy practices, or would like to exercise your privacy rights, please contact us at:

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Email: SnobbyCeramics@gmail.com